1315xi driver download

For example, if you have If the required paper size is not in the drop-down list, follow these steps to create a custom paper size. Select Custom from the Size drop-down list or the Custom tab. In the Name dialog box, type a name for the new custom size. In the Width and Length boxes, type the dimensions. Open the Properties dialog box again, and then select the new custom size from the Size drop-down list. Click OK , and then click OK again to print the document.

If the document prints , the issue is resolved, and there is no need to continue troubleshooting. If the document prints on plain white paper , but not a special paper type, there is no need to continue troubleshooting. The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. Review the Cause and Prevention sections at the end of this document to check other possibilities.

If the document does not print , continue with the next solution. Step five: Service the product If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced.

Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem. Review the following sections to learn about the common causes and how to prevent the issue. Service or replace your HP product if the issue persists after completing all the preceding steps.

If you are in Asia Pacific, you will be directed to a local service center in your area. Repair fees might apply for out-of-warranty products. Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:. Load at least 10 sheets of paper into the tray, but do not overload the tray.

Reload paper that has been in the photo tray for a time. Avoid printing on paper that is dusty. Wait for the product to complete a job or to display an ' Out of paper ' message before reloading paper. Cause Any of the following issues can cause this issue:. The paper trays are empty or overloaded. The print side, or shiny side, of the paper is not loaded in the tray face down.

For photo paper, always load the rougher side of the paper facing up. The paper settings in the print driver do not match the paper loaded in the paper tray. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

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Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content. It works plain and simple! Marc Bodewes. I used it a lot, more functions than the standard driver.

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Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files.

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